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The shocking truth about insurance. We pick bad policies even with good information

  • Written by Justin Malbon, Professor of Law, Monash University
The shocking truth about insurance. We pick bad policies even with good informationEven with a simple choice between an obviously good product and an obviously bad one, many people choose wrong.Shutterstock

The Financial Services Royal Commission has highlighted the astonishment and anger of some customers who’ve had their insurance claims rejected.

Some assumed wrongly their policy covered them for losses from their heart...

Read more: The shocking truth about insurance. We pick bad policies even with good information

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