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香港 - Media OutReach - 2023年3月8日 - Omnichat作为领先的全渠道对话营销方案供应商, 推出整合 了 ChatGPT 3.5 技术的全新聊天机器人「Omni AI」,将 人工智能延伸至各大社交通讯平台,横跨 WhatsApp、Facebook Messenger、Instagram和 LINE。 凭借先进的AI语言模型,Omni AI为零售品牌担任了虚拟助理的角色, 快速处理顾客查询、产品推荐以及营销活动规划,进一步实践自动化的顾客服务、营销和销售。 Caption
Omnichat 整合 ChatGPT推出AI 聊天机器人,应用于WhatsApp、Facebook、Instagram、 LINE 的自动化的顾客服务、营销和销售上。
Omnichat于过去连续三年的年度经常性收入(ARR)取得300%的增长,现时协助超过5,000多家零售品牌把握全渠道零售所带来的机遇,如: OSIM、Timberland、Logitech、莎莎国际、Venchi、余仁生等。 2022年,Omnichat赋能零售商创造了6亿美元的商品成交金额,较去年同期增长230%。 于 Omnichat 平台上,每天高达2,300万的活跃社交媒体用户,而通过 Omnichat 促成的转化率更比 eShop 平均水平高出 500%。 透过整合 ChatGPT 到 Omnichat 的一站式社交通讯平台,标志着AI 聊天机器人 提升顾客互动的发展。 Omnichat 创办人及行政总裁 Alan Chan 表示:「运用ChatGPT对话式优势,Omni AI 能够更好地了解 顾客的偏好,以促进零售商在社交平台上取得更高的转化率。 结合我们现时的线上线下融合销售以及自动化顾客旅程方案,我们很期待看到 Omni AI 如何进一步协助零售商把营收增长提升到更高层次。 」 Omnichat服务涵盖亚太区,并计划在今年内扩展到全球市场。 团队从2022年迅速扩展5倍至现今的100多人,公司正在计划下一轮融资。 Alan 指出:「借助OpenAI的ChatGPT技术,我们未来的目标是打造成亚洲第一家百亿美元的SaaS公司。 」 如欲了解更多信息或申请试用 Omni AI,请浏览 : https://blog.omnichat.ai/chatgpt-202303/Hashtag: #Omnichat

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关于Omnichat Limited

创立于2017年,Omnichat是一家全渠道对话商务方案供应商,专注于将不同社交渠道的客户对话集中在一个平台统一回复,整合WhatsApp、Facebook Messenger、Instagram、LINE、WeChat和网站即时对话等,提升营运效率。 通过线上线下销售整合、自动化营销、聊天机器人以及客服方案,Omnichat致力协助品牌提供个性化的购物体验,推动智慧零售转型。 网站: WhatsApp: Facebook: LinkedIn:

Source https://www.media-outreach.com/news/hong-kong/2023/03/08/204907/